Frequently Asked Questions
Are your products suitable for newborns?
Yes, our fabrics are soft, breathable, and designed for delicate baby skin.
How long does delivery take?
Orders are typically delivered within 3–7 business days, depending on your location.
Can I return my order?
Yes, eligible products can be returned according to our Return Policy.
How do I wash muslin products?
Use a gentle machine wash with mild detergent. Avoid bleach and high heat.
Do you ship across India?
Yes, we deliver to most locations across India.
Do you ship internationally?
We ship internationally. Contact us on WhatsApp for more details.
What makes your products special?
Our products are thoughtfully crafted using premium-quality fabrics that are exceptionally soft, breathable, and gentle on delicate skin. Every design is created with comfort, safety, and everyday practicality in mind.
Are your products safe for newborns?
Yes. Our products are designed with babies in mind and use baby-friendly fabrics and carefully finished stitching for maximum comfort from day one.
What fabrics do you use?
We offer products in premium muslin and cotton fabrics, including selected organic cotton collections. Each product page clearly mentions the fabric composition.
What is muslin fabric?
Muslin is a lightweight, breathable cotton fabric known for its softness and excellent airflow. It becomes even softer with every wash, making it ideal for babies.
Do your products shrink after washing?
Natural cotton fabrics may experience minimal shrinkage after the first wash. Following the recommended care instructions helps maintain the product’s shape and softness.
How should I wash the products?
Machine wash on a gentle cycle using mild detergent. Wash with similar colours. Do not bleach. Tumble dry on low or line dry. Iron on low heat if required.
Are your products suitable for all seasons?
Yes. Our breathable fabrics help keep babies comfortable throughout the year. They provide excellent airflow in warm weather and can be layered during cooler months.
How do I choose the right size?
Every product includes a detailed size guide. If you’re between sizes, we recommend choosing the next size up for longer wear.
Do the colours look exactly like the pictures?
We strive to display colours as accurately as possible. Slight variations may occur due to screen settings and lighting.
Do you offer gift packaging?
Yes. Gift packaging is available for selected products during checkout.
How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery timelines vary based on your location and will be shown during checkout.
Can I track my order?
Yes. Once your order is shipped, you’ll receive a tracking link via email or SMS.
Can I cancel or modify my order?
Orders can be cancelled or modified before they are dispatched. Once shipped, changes may not be possible.
What is your return policy?
Returns are accepted for eligible products within the specified return period. Items must be unused, unwashed, and in their original packaging. Please refer to our Return Policy for complete details.
What should I do if I receive a damaged or incorrect product?
Please contact our customer support within 48 hours of delivery with your order number and clear photos of the product. We’ll resolve the issue as quickly as possible.
Do you deliver across India?
Yes. We ship to most serviceable locations across India.
Will you launch more collections?
Absolutely. We’re continuously designing new collections, prints, and essentials to grow with your little one.
How can I contact customer support?
You can reach us through our Contact Us page, email care@chuttynila.com, or WhatsApp or call us on +91 9600682209. Our team will be happy to assist you.
